Find out how to request closure of your Business Account and what you need to do before it can be closed. You can also learn how final return payments and exit statements are provided.
How do I close my Business Account?
Contact Shift by emailing contact@shift.com.au or calling 1300 249 649 to request closure of your Business Account.
Before we can process your request, make sure your account balance is zero and there are no pending payments or transactions. You’ll also need to provide details for a nominated business bank account so any final interest income can be paid to you.
Once these steps are complete, we’ll finalise the closure of your account.
What happens to my remaining return payment?
Any interest income that has accrued before your account is closed will be paid to your nominated business bank account as part of the next monthly payment cycle.
When will I receive my exit statement?
We’ll provide your closing statement once the account closure is complete. This will occur after the next income distribution date.
Need assistance?
Our friendly team is here to assist you. Please contact us on 1300 249 649 from Monday to Friday (8:00am – 7:00pm AET) and Saturday (9:00am – 2:00pm AET) or email contact@shift.com.au.
Shift RE Services Ltd (ABN 52 692 646 049) (AFSL 700230) (“Shift”) is the Responsible Entity and issuer of the Shift Cash Management Trust (ARSN 701 319 486) (“Fund”), a registered managed investment scheme. This information is general advice only and does not take into account your objectives, financial situation or needs. Consider the Product Disclosure Statement, available on this page, before deciding whether the product is right for you.
The Business Account is an investment in the Fund. Credit balances are invested in the Fund and represented by units. It is not a bank account, deposit account, term deposit or other liability of any bank. Shift is not an authorised deposit-taking institution (ADI). The interest rate associated with the Business Account is variable and may change at any time at the sole discretion of Shift. Capital is not guaranteed and is subject to investment risk. The Fund is not covered by the Australian Government Financial Claims Scheme.