Repayments

This depends on the terms that apply to your invoice.

• If your supplier set the terms through Shift Trade, those terms are shown when you are asked to approve the invoice.
• If you set your own terms, you chose your preferred repayment option when you uploaded the invoice. The maximum term is weekly instalments over 20 weeks.

You may be able to extend repayment on an invoice if you want more time.

Repayments are processed via direct debit from your nominated business bank account according to the terms that apply to each invoice. You will receive an SMS reminder two days before each repayment is due, confirming the amount. You can view your full repayment schedule at any time by logging into your Trade Account.

A $25 dishonour fee applies and Shift will attempt to process the direct debit again the following day. If the second attempt also fails, a Shift team member will contact you to arrange a new payment date. If you are experiencing financial hardship or difficulty making a catch-up payment, contact our team and we will work with you to explore your options.

Extend the repayment terms on an existing invoice to better suit your cash flow. You can extend an invoice regardless of whether your supplier originally set the payment terms or you set your own. Your supplier has already been paid – this simply changes your repayment to Shift.

Some invoices are not eligible for extension, including invoices already set to the maximum 20-week instalment option. Any additional transaction fee for new repayment terms is shown clearly before you confirm.

Repay an invoice before its due date to manage your Trade Account balance and free up funds to pay other invoices.

Repay your Trade Account balance in full at any time to free up funds to pay other invoices.