Help Centre

Getting started 

On this page

What is a Shift Trade Account and how does it work?

Shift Trade makes it easy for both suppliers and buyers to take advantage of the benefits of trade terms when transacting.

Suppliers use Shift Trade to offer trade terms to their customers.

  • You order through your supplier as normal.
  • Your supplier processes the transaction through your Trade Account.
  • Shift pays your supplier upfront and then debits repayment from your bank account at a later date - according to the trade terms set by your supplier.

Buyers use their Trade Account to get flexible payment options when buying from suppliers who don’t offer trade terms.

  • You order through your supplier as normal.
  • You upload the invoice to your Trade Account and tell Shift when to pay your supplier.
  • Shift pays your supplier upfront. You choose the repayment terms that suit your business and Shift debits your bank account at a later date - according to the terms you selected.

In both cases, your supplier is paid on time; you have longer to pay; and Shift bridges the gap.

What does it cost to use my Shift Trade Account?

If your supplier is using Shift Trade to offer trade terms to you, there is no cost to repay on those terms.

If you’re using your Trade Account to add trade terms when buying from suppliers who don’t offer trade terms, the cost depends on the value of the invoice and the payment terms you choose.

The transaction fee is clearly displayed in the platform before you confirm your preferred payment term. You can choose different options and compare the cost of each before you making a decision.

Your Trade Account does not have any establishment or account keeping fees - regardless of whether you’re accepting supplier terms or adding your own terms.

Need assistance?

Our friendly team is here to assist you. Please contact us on 1300 249 649 from Monday to Friday (8:00am - 7:00pm AET) and Saturday (9:00am - 2:00pm AET) or email trade@shift.com.au.

chevron-down