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What do I need to open an account?

To open a Trade Account, you will need an ABN, an Australian mobile number, ID (either an Australian Drivers Licence or passport) and online business banking details. All directors are required to register.

When registering for an account, why do I need to enter bank login details?

Shift uses transaction data from your business bank account to determine your account limit. We take that transaction data from your bank statements. To make that process more efficient, we will ask you to authorise your financial institution to send bank statement data directly to Shift.

Bank statement data feeds are routinely used by credit providers and accounting platforms to streamline the process of accessing the data required to provide services to clients. If you use an accounting platform, you have almost certainly provided this authorisation in the past.

Authorising your financial institution to send bank statement data does not give Shift any authority over your bank account.

Why are automated bank statements required?

Part of the reason Shift is able to offer facilities like Shift Trade is the efficiency created by using data to automate processes such as setting account limits. Feeding transaction data directly into the decision process is more efficient and more secure than manually reviewing PDFs of bank statements.

Is the automated bank statement process secure?

Yes. Your data is encrypted in transit using industry best practice encryption that is consistent with standards used by banks and financial institutions.

At all times, your data is subject to Australian privacy and data security laws.

At no time does Shift see or have access to your login credentials.

Why do I need to set up a direct debit?

Repayments to Shift are processed via direct debit from your nominated bank account.

Direct debit amounts and dates are clearly displayed in your Trade Account and you will receive an SMS notification from Shift two days before each direct debit is due to be processed.

How long does it take to open an account?

Limits up to $100,000 are typically assessed in minutes. Limits up to $500,000 are typically assessed within one business day.

Need assistance?

Our friendly team is here to assist you. Please contact us on 1300 249 649 from Monday to Friday (8:00am - 7:00pm AET) and Saturday (9:00am - 2:00pm AET) or email trade@shift.com.au.

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